Privacy Policy
Sponsor Me ("we", "us") respects your privacy. This policy explains what data we collect through our website and iOS app, how we use it, and the rights you have.
Information we collect
- Account details you provide: name, email, password, profile photo, bio.
- Athlete profile data you publish: sport, location, age, story, cover image, funding goal.
- Sponsorship and payment metadata (amount, currency, timestamps) — card details are handled by our payment provider and never stored by us.
- Messages and support tickets you send through the app.
- Device and usage data: IP address, device model, OS, crash logs, and basic analytics needed to keep the app reliable.
How we use your information
- Provide the core service: accounts, sponsorships, payouts, messaging, notifications.
- Process payments and prevent fraud via our payment provider.
- Send transactional email (receipts, sponsor notifications, security alerts).
- Keep the service secure and debug crashes.
- Comply with legal obligations (tax, accounting, lawful requests).
Sharing
We share data only with processors who help us run the service: our cloud/database host, email provider, and payment processor. We do not sell personal data.
Data retention
We retain account data while your account is active. When you delete your account we remove personal data within 30 days, except records we are legally required to keep (for example, financial records).
Your rights
- Access, correct, export or delete your data.
- Withdraw marketing consent at any time.
- Complain to your local data protection authority.
To exercise any right, email support@sponsme.co.uk or delete your account from Account settings.
Children
The service is not directed at children under 13. Athletes under 18 must have a parent or guardian's consent to publish a profile and receive funds.
Security
We use encrypted connections (HTTPS/TLS), least-privilege database policies, and industry-standard authentication. No system is 100% secure — please use a strong, unique password.
Changes
We may update this policy. Material changes will be announced in the app or by email before they take effect.